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Dealing with Insurance Adjusters: Avoiding Common Traps After an Accident

Insurance Agent and customer shaking hands after claim contact, Traffic Accident and insurance concept

Being involved in a car accident can be overwhelming. Between medical appointments, vehicle repairs, and the stress of missed work, victims often find themselves facing a series of challenges all at once. In the middle of this, one of the first calls many people receive is from the at-fault driver’s insurance company. The adjuster may sound friendly and helpful, but their primary job is to protect the insurance company’s bottom line, not to ensure that you receive fair compensation.

For this reason, many victims choose to work with experienced Indianapolis car accident attorneys right away. Attorneys can handle communication with insurers, prevent common traps, and ensure that your claim is valued fairly. Understanding the strategies adjusters use and how to respond to them can make all the difference in your recovery.

Why Insurance Adjusters Reach Out Quickly

Insurance adjusters often contact accident victims soon after the crash, sometimes even before injuries have been fully diagnosed. They know that victims are likely stressed, in pain, or confused about the next steps. By asking questions early, adjusters hope to gather statements that may later be used to minimize payouts or challenge liability.

For example, if you casually mention that you are “feeling okay” in the days following the accident, the adjuster may use that comment to argue that your injuries are not serious, even if your symptoms worsen later. These early conversations can have significant consequences.

Common Tactics That Undermine Your Claim

Victims should be aware of the strategies adjusters often use to limit what their companies pay:

  • Requesting recorded statements. Adjusters may insist on a recorded interview, but this creates opportunities to twist your words or take statements out of context.
  • Offering quick settlements. Early settlement offers may seem appealing, but they rarely reflect the full cost of medical treatment, lost income, or future care.
  • Minimizing injuries. Adjusters often argue that injuries were pre-existing or exaggerated.
  • Discouraging attorney involvement. Some suggest that hiring a lawyer will delay the process, when in fact, attorneys protect victims from these very tactics.

Recognizing these strategies can help you avoid falling into traps that compromise your claim.

Protecting Yourself in Conversations

If you do speak with an insurance adjuster, keep your responses short, polite, and factual. Provide only the most basic details, such as your name, contact information, and the date and location of the accident. Do not speculate about fault, describe your injuries in detail, or agree to a recorded statement without seeking legal advice first.

It is also a good idea to document all conversations. Keeping notes of what was discussed and when can protect you if the insurance company later disputes what was said.

How Attorneys Strengthen Your Claim

Insurance companies have entire teams dedicated to limiting payouts, which is why victims deserve an advocate of their own. An attorney can not only manage conversations with adjusters but also gather medical records, witness statements, and expert opinions to build a stronger case. With skilled legal representation, you are far less likely to be pressured into an early or unfair settlement.

Acting Early to Protect Your Rights

One of the most important steps after a car accident is preserving evidence and protecting your claim from the very beginning. Insurance companies move quickly to investigate accidents and gather information to support their position. Victims benefit from doing the same.

By contacting an Indianapolis car accident attorney early, you reduce the risk of missteps in conversations with adjusters and increase the chances of reaching a fair settlement. Early legal involvement also ensures that witness statements, medical records, and other key evidence are preserved while still fresh and reliable.

Contact Lee Cossell & Feagley, LLP

If you have been injured in a car accident, you should not face insurance adjusters on your own. The attorneys at Lee Cossell & Feagley, LLP, have decades of experience protecting accident victims from unfair insurance tactics. We understand the strategies adjusters use and know how to fight back to secure the compensation you deserve.

Contact us today for a free consultation and let us help you take the first step toward recovery with confidence.

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